Privacy Policy

"I partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with my website through behavioral metrics, heatmaps, and session replay to improve and market my products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement

Case Studies

Easily access library materials on mobile devices with WorldCat Find.

Impact :Collaborated with product management and engineering to scope, drive alignment, design and launch iOS and Android app in 8 weeks.

Infrastructure Issues Derail Product Development Focus

Impact :Spearheaded the improvement of internal platforms, enhancing operational efficiency across multiple departments including customer support.

Unearthing less obvious but very important customer insights.

Impact :Deepened understanding of customer analytics to create a baseline for customer behavior expectations.